Support@vinsoft.in.net +91-8618789134 /+91-9916973706


BPO OutSource















VinSoft portfolio of services includes a professional team of formally-educated Representatives with industry-specific knowledge who provide information, assistance and support to our clients and its customers across many countries and industries.

Through our integrated service technologies, expertise in process operations and our best practices, we deliver a higher quality of service than captive processes and offer more affordable pricing than other outsourced vendors.

We help our clients define how to improve efficiency and lower costs for their various functions by offshore outsourcing.

VinSoft provides end-to-end exceptional and world class services to the consumer and business customers of our clients in areas of Banking, Financial Services, and Insurance, Telecom, Technology and Travel / Hospitality industries

Our portfolio of services includes a professional team of formally-educated Representatives with industry-specific knowledge who provide information, assistance and support to our clients and its customers across many countries and industries

Through our integrated service technologies, expertise in process operations and our best practices, we deliver a higher quality of service than captive processes and offer more affordable pricing than other outsourced vendors.


VOICE BASED SERVICES


INBOUND CUSTOMER CONTACT CENTER SERVICES

• CUSTOMER SERVICE AND SUPPORT
• TECHNICAL HELPDESK
• INBOUND SALES AND SERVICE

OUTBOUND CUSTOMER CONTACT CENTER SERVICES
• COLLECTIONS/RECOVERY
• TELE-SALES / TELEMARKETING
• QUALIFIED LEAD GENERATION
• MARKET RESEARCH AND SURVEYS
•CUSTOMER LOYALTY AND RETENTION
• CUSTOMER ACQUISITION

NON-VOICE BASED SERVICES

Banking functions

• Transaction processing
• Loan processing
• Debit/Credit Card Processing
• Cheque processing

Human Resources Management

• Payroll processing
• Online assessment and Staffing Management

Data Management

• Data Processing
• Data Warehousing
• Document Management

Insurance

• Application processing
• Claims processing
• Third party verification
• Generation and Issuing of Policy

Finance and Accounting

• Billing and claims processing
• Accounts receivable and payable
• Reconciliation
• General Ledger
• MIS and Financial Reporting
• Tax Computations and Returns

Email Management

• Customer Service
• Technical Support
• Sales

Our Clients